Dallas Mental Health Privacy Policy

Effective Date: 11 June, 2025

At Dallas Mental Health, we are dedicated to protecting the privacy and confidentiality of all individuals who visit our website, contact our team, or engage in our mental health treatment programs. This privacy policy outlines how we collect, use, safeguard, and disclose information gathered through our website and related services.

Information We Collect

When you interact with Dallas Mental Health through our website, phone consultations, or intake forms, we may collect the following types of personal information:

Full name
Contact information (email address, phone number, mailing address)
Insurance details (for treatment eligibility and verification)
Medical and mental health information (related to treatment needs)
Emergency contact information
Browser and device information (IP address, operating system, browser type)

This information may be collected when you complete contact forms, schedule an assessment, verify insurance coverage, or participate in our mental health programs.

How We Use Your Information

Dallas Mental Health uses the collected information for the following purposes:

To assess your eligibility for our mental health treatment programs
To provide therapy, counseling, or other mental health services
To communicate with you about your treatment plan or inquiries
To verify insurance and discuss financial options
To enhance our services, website, and communication
To comply with legal and regulatory requirements

Protection of Personal Information

We prioritize the security of your personal and mental health information. All data shared with Dallas Mental Health is stored securely and managed in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.

We employ administrative, physical, and technical safeguards, including encrypted communications, secure data storage, and access controls limited to authorized personnel, to protect your personal information.

Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

With mental health professionals and treatment staff involved in your care
With your insurance provider to verify coverage and manage claims
With authorized family members or emergency contacts, only with your consent
When required by law or in response to legal proceedings

Cookies and Website Analytics

Our website may use cookies and analytics tools to improve user experience and monitor site performance. This may include anonymous data such as IP address, browser type, pages visited, and time spent on the site. You can disable cookies in your browser settings, though this may affect certain website functionalities.

Third-Party Links

Our website may contain links to external resources, such as informational sites or services supporting mental health. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before sharing personal information.

Your Rights and Choices

You have the right to:

Access the personal information we hold about you
Request corrections to inaccurate or incomplete information
Withdraw your consent to use your information, where applicable
Request deletion of your information, subject to legal or contractual obligations

To exercise these rights, please contact us using the details provided below.

Minors and Privacy

Dallas Mental Health’s services are intended for individuals 18 years of age and older. We do not knowingly collect or maintain personal information from individuals under 18 without verified parental or guardian consent.

Changes to This Policy

We reserve the right to update or modify this privacy policy at any time. Changes will be posted on this page with an updated effective date. We encourage periodic review of this page to stay informed about how we protect your data.

Contact Us

For questions about this privacy policy or how your personal information is handled, please contact us:

Dallas Mental Health
Phone: (214) 441-6415
Email: contact@dallasmentalhealth.com
Address: Dallas County, TX

Your trust is vital to us. We are committed to safeguarding your privacy as you pursue mental health and well-being.